TERMS AND CONDITIONS

My Promise to You

Catriceology Enterprises takes great pride in providing high quality services and programs. We have made every effort to offer you the best educational services offered by the company. We strongly suggest you use discernment and caution when implementing any suggested strategies, techniques and coaching and educational advice. Additionally we suggest you evaluate and consider your personal circumstances, ability, insight, mental status and skill set prior to signing up for and or engaging in our anti-racism, racial justice and professional development courses and programs. 

We strive to create a rewarding experience for you at all times, however if for any reason you are unsatisfied with your purchase please carefully review the terms below. Additionally feel free to contact us with any questions or comments.

Catriceology Enterprises LLC
Omaha NE 
Email Us

We want to serve you with the highest transparency, integrity and quality. If you have questions about any of the services or programs we offer, we invite you to share your questions or concerns with us. We would love to answer your questions to help you make a well informed decision before participating in any programs or services with us. 


Legal Disclaimer
Every effort has been made to accurately represent our program and its potential. Any claims made of actual earnings or examples of actual results can be verified upon request. The testimonials and examples used are exceptional results, may not apply to the average purchaser and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual's success depends on his or her background, dedication, desire to implement and motivation. As with any personal and or business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money and or achieve your desired results.

Catriceology Enterprises / Catrice M. Jackson reserves the right to make changes to this site and the terms at any time. 

*all online program/service/product purchases (sales) are final.* Please be sure you are 100% committed to following through with the terms and agreements outlined below.  


ANTI-RACISM AND RACIAL JUSTICE PROGRAMS
Includes In-Person and Online Programs

Anti-racism and racial justice work is messy, complicated, difficult, emotional and risky. Discussions about race and racism can elicit uncomfortable emotional responses and induce unexpected stress. My approach to discussing and or teaching about racism is candid and straightforward. This can often lead to participants experiencing negative and uncomfortable feelings. All participants who agree to engage in online and in-person educational programs related to racism do so at their own risk. Once a participant submits payment to participate in ANY anti-racism program they agree to the terms and conditions outlined below. 
Discussing and dismantling racism is hard work. Participants should expect to be emotionally challenged and mentally uncomfortable while doing this work and participating in Catriceology Anti-Racism programs. I do NOT offer “safe” spaces for people to learn about racism, especially white people. I create “brave” spaces instead. Brave spaces require program participants to show up willing to be uncomfortable, open, honest, vulnerable, transparent, humble, flexible, teachable and accountable for their behavior within all settings.

Agreeing to participate in anti-racism educational programs equals agreement to potential and unpredictable emotional responses and stress. Participants may experience hurt feelings, confusion, frustration, sadness and possibly anger. This is a natural response to engaging in anti-racism educational experiences. Participants agree to participate at their own risk. We strongly suggest you evaluate your emotional well-being before agreeing to participate in anti-racism programs.  
We strongly suggest you use extreme discernment and caution when implementing any suggested strategies, techniques educational advice. Additionally we suggest you evaluate and consider your personal circumstances, ability, insight, mental status, emotional well-being and skill set prior to signing up for and or engaging in our anti-racism, racial justice and professional development courses and programs. 

Catrice M. Jackson reserves the right to remove any participant from any program without notice. Catrice reserves the right to limit the amount of emotional racial violence she may experience by the negative or combative behavior of participants in online and in-person programs. Participants may also voluntarily remove themselves from such programs. Participants who voluntarily exit or discontinue any program will not receive a refund. If Catrice must remove and or ask a participant to leave a program due to them exhibiting racial violence and or becoming non-compliant or combative they will not receive a refund. Because of the significant possibility of Catrice enduring racial emotional violence and the tremendous amount of emotional labor required to educate participants on sensitive subject matter, Catrice does not offer any refunds for anti-racism programs. 

PERSONAL AND PROFESSIONAL DEVELOPMENT PROGRAMS
Personal Coaching/Mentoring and Educational Programs

Catriceology Enterprises fully discloses that the results of the coaching sessions are fully based upon the client/customer’s ability and skill set to implement the information provided during the session to produce positive results.

Catriceology Enterprises does not fully guarantee that every client/customer who participates in a coaching service/program will achieve the desired results. Responsibility for successful outcomes is fully dependent upon the clients/customers ability to discern what is best for them. 

Catriceology Enterprises will have no liability to the client/customer for decisions/choices made or any adverse consequences of the clients own free will. We strongly suggest you use discernment and caution when implementing any suggested strategies, techniques and coaching advice. 


Program Administrator (Catrice Jackson) will:
•Provide professional and ethical services and maintain participant confidentiality unless the participant expresses harm to self or others.
•Discontinue offering the program and or refer participant to appropriate resources/referrals if the participant needs or expresses the need for mental health services. 
•Provide participant with direction and guidance and will not advise, counsel or provide therapy services. 
•Facilitate the program with the integrity and professionalism in all venues.  

All participants in any coaching, mentoring and or personal and professional development course must AGREED TO these terms and conditions prior to beginning any service with Catriceology Enterprises. By purchasing a product, service or program you agree to the terms and agreements specified here. 

Cancellations and Refunds for Coaching and Personal Mentoring Courses

Coaching, consulting, mentoring and speaking services and programs are non-refundable and non-transferable. 

In the event you sign up for a coaching program or educational workshop and decide to not participate in the program/course please contact Catrice immediately via telephone and email to discuss a mutual agreement and satisfactory outcome. Contact Catrice by emailing her directly. You will receive a response within 5-10 business days regarding your request. 

All personal coaching/mentoring sessions require a 48 hour cancellation notice via telephone or email. In the event a client cannot participate in a session and or does not cancel within 48-hours of the scheduled session time they will be charged a cancellation fee of $250.00.  

Refunds if approved will adhere to the terms below: 

Customers canceling or requesting a refund once the course or program has begun will not receive a refund. **this includes any deposits and or installment payments**

Deposits: All deposits are non-refundable. 

Payment Plans: All clients/customers who agree to participate in a *payment plan* further agree to an additional installment plan fee of $10-$50 per payment for payment processing. The additional processing fee will be added to the original payment and is due at the time of payment. Additionally there are no refunds provided for installment payments. If a client/customer decides to discontinue services the client agrees to pay out the balance owed at the time of exiting or discontinuing service. 

Special Note: When a product is listed as "all sales are final" there will be no refund granted. 

PUBLICATIONS
Paperback, E-books and Guides

Paperback Books
If you received damaged goods please contact us immediately via phone or email to resolve this issue and or to request a replacement product. Refunds are not provided damaged goods. When applicable, we’ll gladly ship you out another book. 

EBooks and Guides
Catriceology Enterprises LLC (Catriceology Enterprises) does not provide refunds on any electronic publications. 


SPEAKING SERVICES
Live and Virtual Speaking Services

Payment

Speaker Fees and Expenses: Catrice reserves the right to set speaking fees according to the unique event in which she is asked to speak. Upon mutual agreement and the signing of the speaker agreement client is responsible to submit the deposit (50% of the speaker fee) immediately via check or credit card. On the date of the booking Catrice requires the 50% deposit to be paid in full. The remaining balance will be paid to Catrice in person upon her arrival at the event. 

The speaker (Catrice M. Jackson) agrees that the client may cancel the performance and be released from any liability hereunder if the event is canceled due to such accidents as epidemics, destruction of the performance site, acts of God, or other conditions beyond the control of the client. If the event is otherwise canceled or rescheduled, the client will be obligated to pay Catrice M. Jackson (speaker) 50% of the speaking/performance fee. Payment shall be in the form a check or money order payable to Catrice M. Jackson. 

If payment is not received by the due date client agrees to pay Catrice Jackson 50$ per day for each day the payment is late in addition to the stated fee in the speaker agreement. 

Travel and Accommodations

The client and or its representative is responsible for booking the travel arrangements of the speaker (Catrice M. Jackson). Catrice M. Jackson requires Round Trip airfare full coach US airfare are to be booked and confirmed 60-90 days prior to the speaking event date. Client is responsible to submit all travel documents and travel instructions to Catrice immediately upon booking the travel arrangements via telephone and email. 

Hotel Accommodations: Hotel accommodations will be booked and paid for by the client 90 days prior to the speaking event date. Reservations and confirmations will be emailed directly to Catrice. In the event the speaking engagement is canceled, Catrice M. Jackson is not liable to refund the client for any scheduled travel accommodations. 

Speaker Requirements: Lavaliere Microphone preferred, podium off to the side, water and a table in the back of the room for product sales. Client is responsible for producing any copies or handouts needed for presentations. 

Additional Information: Catrice M. Jackson request to be reimbursed for any additional travel expenses i.e. shuttle and or taxi rides. Catrice will submit all miscellaneous travel expense receipts to the client within 7 days of the event ending and requires reimbursement within 30 days of the conclusion of the event. 


Conditions of Speaker Agreement

The client may not videotape, record or broadcast the performance without previous consent of the speaker (Catrice M. Jackson). It is understood that the speaker executes the speaker agreement as an independent contractor and is not an employee of the client. Responsibility for appropriate payments of payroll taxes and charges under all applicable laws will be assumed by the speaker; therefore no taxes can be withheld from the speaker’s payment.  

•Speaker (Catrice M. Jackson) shall have the right to sell or distribute her books, CD’s, T-shirts etc. The speaker is free from any demands by the client for any commissions on concession sales.
•Speaker (Catrice M. Jackson) reserves the right to request a copy of audio/video recordings of the presentation after the event. 
•Additional hourly rates may be applied if there are changes (additional requests) to the original agreement and a new agreement must be signed and received before services are rendered. 
•Catrice M. Jackson reserves the right to withdraw from any speaking engagement in the event that (1) the deposit due at signing, (2) the plane ticket or (3) the hotel confirmation (where applicable) has/have not been received at least 60 days in advance of the event date and as a result, the booking organization (client) forfeits the 50% speaker’s fee signing deposit as the limit of its liability.

STRATEGY SESSIONS (includes any form of Mentoring/Coaching)

*SPECIAL NOTE* If you need to reschedule your strategy session please contact Catrice and give at least a 48-hour notice and reschedule. If you fail to show up for your session it will not be rescheduled. 

Catriceology Enterprises fully discloses that the results of the personal and business consulting sessions are fully based upon the client/customers ability and skill set to implement the information provided during the session to produce positive results. 

Catriceology Enterprises does not fully guarantee that every client/customer who participates in a coaching service/program will achieve the desired results. Responsibility for successful outcomes is fully dependent upon the clients/customers ability to discern what is best for them. Catriceology Enterprises will not have any liability to the client/customer for decisions/choices ma or any adverse consequences of the clients own free will. We strongly suggest you use discernment and caution when implementing any suggested strategies, techniques and coaching advice. 

**Catrice reserves the right to request testimonials from potential clients upon their approval to use in future marketing. **


Program Materials Policy
No participant of any Catriceology Enterprises program may use, duplicate, share, disclose or distribute any coaching, program or course materials without written approval. This includes forms, blueprints, program strategies, proprietary formulas, videos, templates, worksheets, eBooks, guides, journals, strategy sheets, or any other materials used in private or group mentoring/coaching programs, individual business consulting sessions and public workshops.  

Intellectual Property Clause
The Site and its original content, features, and functionality are owned by Catrice M. Jackson and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Termination of Accounts

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Referrals
Any referrals for additional services made by Catriceology Enterprises are based on past/personal/professional experiences. We cannot guarantee that you will be 100% completely satisfied with the services you receive from our preferred partners. We highly suggest you clearly understand their terms, agreements and policies before agreeing to do business with them or enter in a contractual agreement. 

Cancellation of Services
All mentoring/coaching, or program course sessions require a 48-hour cancellation notice via telephone. In the event a client cannot participate in a session and or does not cancel within 48-hours of the scheduled session time they will be charged a cancellation fee of $250.00.  

Returned (NSF) Checks 
Catriceology Enterprises charges a $35.00 processing fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.

Credit Card Chargebacks 
A $35.00 processing fee will be assessed for each credit card chargeback received by Catriceology Enterprises. 

Returns
To return a product to Emerge Consulting, LLC contact the Catriceology Team via email. You will receive a response within two weeks of your inquiry.

Confidentiality
We respect your privacy and honor customer relationships. We do NOT share, rent, sale, trade or publicize our customer lists or e-mail addresses to other companies or third parties. You may unsubscribe from our list at anytime. 

Security
All financial transactions are made through a safe and reliable source. No credit card information is ever stored on the server used for our web sites.

We want to serve you with the highest transparency, integrity and quality. If you have questions about any of the services or programs we offer, we invite you to share your questions or concerns with us. We would love to answer your questions to help you make a well informed decision before participating in any programs or services with us. 

Catriceology Enterprises LLC
Omaha NE 
Email Us


© 2016-2018. | Catriceology Enterprises. All Rights Reserved.
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